Beversbrook Medical Centre

Beversbrook Medical Centre 2015-01-20 Person 5 5 0

I phoned the surgery concerning a viral infection and was immediately phoned back by the triage nurse. She was extremely helpful and suggested I should visit the surgery to see her, which I did within the next hour. The triage nurse was very thorough and gave me a full MOT - nothing was too much trouble and the consultation was not rushed in any way. She confirmed the infection was viral and gave me some suggestions on how the infection could be managed more comfortably. I can't fault the service I received at all and would not hesitate to recommend the surgery as a whole, we are very lucky to have such an excellent facility in our home town.

Beversbrook Medical Centre 2015-01-15 Person 5 5 0

Met with a friendly and polite receptionist who informed me how many people were already waiting before it was my turn to be seen. Waiting time was minimal.

Beversbrook Medical Centre 2015-01-14 Person 5 5 0

I joined beversbrook last year and have had nothing but fantastic service, not only from the doctors, but also the receptionists. It is very easy to get an appointment with this surgery which is brilliant, the longest I've ever had to wait for an appointment is a week - in my experience with previous surgeries I have had to wait almost 3 months. I never feel like the receptionists pry in to why im seeing a GP. The male receptionist is especially helpful and has lovely mannerisms and always does his best to accommodate patients needs, he is always smiling and has a friendly face. Brilliant surgery.

Beversbrook Medical Centre 2015-01-08 Person 4 5 0

Positive experience begins with pleasant receptionists. Waiting times are rarely excessive. Practitioners are helpful and caring. All of this is far removed from my experience at my previous practice.

Beversbrook Medical Centre 2015-01-08 Person 5 5 0

I have been a patient at this surgery, with assorted doctors and at previous locations for over 25 years. I have always found staff there to be helpful and friendly and the medical staff to be sympathetic and willing to listen. Very rarely have I had to wait more than 30 minutes for my appointment, usually I am seen within 10 minutes. the doctors apologise if I have been kept waiting - it happens; an apology makes all the difference. The surgery is always clean and tidy and the receptionists are polite and discreet. I am very happy with the service I get there and would recommend this surgery to anyone.